About Us
Beginning of Communication for a Better Travel Experience
JEJU TOURIST COMPLAINT CENTER
On-site submission, internet website, email, phone, etc.
[On-Site Submission Locations: Jeju Comprehensive Tourist Information Center (Jeju Airport, Coastal and International Passenger Terminals, Seongsan Port), Jeju Tourist Complaint Center]
| - | Complaints received will be either transferred to the appropriate administrative agency or handled directly, depending on the situation. However, transfers to administrative agencies may take some time to process. |
| - | Complaints unrelated to tourism will not be processed. |
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Reporting |
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On-site visit, phone, website, or email submission |
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Confirmation of received complaints |
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Consumer consultation |
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Business consultation and on-site confirmation |
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Jeju Tourist Complaint Center |
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Consumer consultation |
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Transfer to administrative agency/request for cooperation |
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Notification of results to the consumer |